Importance of Water Damage Restoration

7/21/2023 (Permalink)

Water damage is more than just a superficial inconvenience; it can pose serious risks to your property, health, and financial well-being. At SERVPRO® of Greenville/Troy/Andalusia, we firmly believe in the significance of water damage restoration and its vital role in protecting homes and businesses from long-term consequences. In this blog, we'll explore the reasons why water restoration is crucial and how our expert team can help safeguard your property from the devastating effects of water damage.

1. Preserving Structural Integrity:

One of the primary reasons for prompt water damage restoration is to protect the structural integrity of your property. Water intrusion can weaken the foundation, compromise walls, and damage essential components like electrical systems. Addressing water damage early on ensures the stability and longevity of your property.

2. Preventing Mold Growth:

Excess moisture provides the perfect breeding ground for mold. Mold can rapidly spread throughout your property, posing health risks to occupants and causing additional damage. Water damage restoration prevents mold growth by thoroughly drying affected areas and addressing the source of moisture.

3. Mitigating Health Hazards:

Stagnant water can become contaminated with harmful substances, including bacteria, viruses, and toxins. These pollutants can jeopardize the health of those exposed to them. Timely water restoration minimizes health hazards, ensuring a safe living or working environment for you and your loved ones.

4. Reducing Restoration Costs:

Delaying water damage restoration can escalate the extent of damage and subsequent restoration costs. Quick action is essential to limit the scope of the damage and prevent additional issues, ultimately saving you money in the long run.

5. Protecting Belongings and Valuables:

Water damage can devastate personal belongings, cherished possessions, and valuable assets. A professional restoration team can salvage and restore these items, bringing peace of mind and reducing the emotional toll of the disaster.

6. Preserving Business Continuity:

For businesses, water damage can disrupt operations, leading to financial losses and potentially impacting the livelihood of employees. Prompt water restoration services help businesses resume their operations swiftly, minimizing downtime and preserving continuity.

7. Enhancing Insurance Claims Processing:

When you promptly address water damage and engage professional restoration services, it enhances the efficiency of insurance claims processing. Restoration documentation and expert assessment of damages can facilitate smoother and faster claim resolutions.

8. Peace of Mind and Stress Reduction:

Dealing with water damage can be a stressful and overwhelming experience. Knowing that a trusted and experienced team like SERVPRO of Greenville/Troy/Andalusia is handling the restoration process can provide you with much-needed peace of mind during challenging times.

Water damage is not a problem to be taken lightly. The importance of water damage restoration cannot be overstated. At SERVPRO® of Greenville/Troy/Andalusia, we are committed to safeguarding your property and easing the burden of water damage incidents. Our expert team's swift response, advanced techniques, and attention to detail ensure that your property is restored to its preloss condition efficiently and effectively. Don't wait until it's too late—contact SERVPRO of Greenville/Troy/Andalusia for professional water damage restoration and protect what matters most to you.

SERVPRO® Guide to Commercial Property Restoration

7/20/2023 (Permalink)

When disaster strikes a commercial property, it can have a profound impact on business operations, employees, and customers. Unexpected events such as fire, water damage, mold, or storms can disrupt daily routines and lead to significant financial losses. At SERVPRO®, we understand the urgency of restoring commercial properties promptly and efficiently. In this blog, we'll explore the range of specialized commercial restoration services offered by SERVPRO®, designed to help businesses bounce back from adversity and regain their momentum.

1. Rapid Response and Minimizing Downtime:

Time is of the essence when it comes to commercial restoration. We'll highlight how SERVPRO's rapid response team is available 24/7, equipped with the necessary expertise and resources to minimize downtime and mitigate further damage.

2. Fire Damage Restoration:

Fires can be catastrophic for businesses, causing structural damage and leaving behind smoke and soot residue. We'll discuss SERVPRO's comprehensive fire damage restoration process, including smoke odor removal, structural repairs, and content restoration.

3. Water Damage Restoration:

From burst pipes to flooding incidents, water damage can disrupt business operations and compromise structural integrity. We'll explain SERVPRO's advanced water extraction and drying techniques, designed to restore the affected areas quickly.

4. Mold Remediation:

Mold infestations in commercial properties pose health risks to employees and customers and can lead to long-term damage. We'll showcase SERVPRO's thorough mold remediation process, emphasizing the importance of identifying and addressing the root cause of mold growth.

5. Storm Damage Restoration:

When storms wreak havoc on commercial properties, extensive damage can occur. We'll explore how SERVPRO's experienced team handles storm damage, including roof repairs, water damage restoration, and structural reinforcements.

6. Biohazard Cleanup:

Unforeseen biohazard situations can be emotionally and logistically challenging for businesses. We'll highlight SERVPRO's specialized biohazard cleanup services, adhering to strict safety protocols to ensure a safe and hygienic environment.

7. Document and Contents Restoration:

Many commercial properties house essential documents, valuable assets, and sensitive equipment. We'll explain how SERVPRO's content restoration services can salvage and restore important documents and items affected by various disasters.

8. Reconstruction Services:

In severe cases where extensive damage has occurred, reconstruction may be necessary. We'll discuss how SERVPRO's reconstruction services provide a seamless transition from restoration to rebuilding, streamlining the entire process.

9. Insurance Coordination:

Navigating insurance claims and paperwork can be overwhelming for business owners. We'll emphasize how SERVPRO assists in the insurance coordination process, ensuring a smooth and efficient claims experience.

At SERVPRO, we recognize the critical role that businesses play in our communities, and we are dedicated to helping them recover from unexpected disasters. Our commercial restoration services are tailored to address the unique needs of each business, ensuring a swift return to normal operations. With our prompt response, industry-leading expertise, and commitment to excellence, SERVPRO stands as a reliable partner for businesses seeking to overcome adversity and regain their momentum. Let us be your trusted ally in commercial restoration, supporting you every step of the way to a brighter and more resilient future.

Restoring Hope After a Fire: The SERVPRO Way

7/19/2023 (Permalink)

When the flames die down, and the smoke clears, the aftermath of a fire can leave you feeling overwhelmed and helpless. At SERVPRO of Greenville/Troy/Andalusia, we understand the emotional toll of fire damage, and that's why we're here to guide you through the process of restoring your home and your peace of mind.

1. **Swift Response** Our team knows that time is of the essence when it comes to fire damage restoration. We respond quickly to your call, arriving on-site promptly to assess the situation and develop a tailored restoration plan.

2. **Assessment and Safety** Safety is our top priority. Before we begin any restoration work, we thoroughly assess the property to identify potential hazards and ensure a secure environment for both our team and your family.

3. **Damage Mitigation** Our experts use state-of-the-art equipment and techniques to mitigate further damage. We board up windows, tarp roofs, and take necessary steps to prevent additional issues from arising.

4. **Thorough Cleanup** Removing smoke residue, soot, and water used to extinguish the fire is crucial in the restoration process. We employ specialized cleaning methods to ensure a deep and thorough cleanup.

5. **Odor Elimination** The smell of smoke can linger long after the fire is gone. Our advanced deodorization techniques neutralize odors, leaving your home smelling fresh and clean.

6. **Restoration and Reconstruction** Our skilled team works diligently to restore your property to its pre-fire condition. From repairing structural damage to painting walls, we handle the entire restoration process, sparing you the added stress of finding separate contractors.

7. **Compassionate Support** We understand that fire damage goes beyond the physical aspect, affecting emotions and memories. Our team provides compassionate support throughout the restoration journey, ensuring you feel heard and cared for.

8. **Insurance Assistance** Dealing with insurance claims can be complex, but you don't have to go through it alone. We collaborate with your insurance company to help streamline the claims process and ensure you receive the coverage you deserve.

At SERVPRO of Greenville/Troy/Andalusia, we take pride in being your trusted partners in fire damage restoration. We're here to bring back the warmth and comfort of your home, one step at a time. Remember, you're not alone; we're just a call away.

Contact us today at 334-371-7378 for immediate assistance and peace of mind.

How to Handle a Commercial Sewage Backup

4/29/2022 (Permalink)

Discovering sewage damage in your business can be both harrowing and disgusting. However, you'll need to be on your toes for the sewer cleanup. If it's more than a simple floor leak, specific measures need to be taken. While a restoration company can do the cleaning, there are a few procedures you may carry out. Here are four things to do if you find sewage damage in your business.

1. Unplug and Turn Off Nearby Electronics

First and foremost, it's essential to get rid of any safety hazards around the sewer backup. Make sure anything that runs on electricity is turned off and/or unplugged. Here are some items to look out for in a business setting:

• Computers
• Chargers
• Televisions
• Video Equipment
  
  

Don't try to use anything electronic that was in the area. If the water touches one of these items, the surrounding area could become dangerous.

2. Open Windows

Mold is a serious concern after sewage damage occurs. Therefore, airing out your space is an essential task if you want to deter it. The fresh air also helps to get rid of any putrid smells from, for instance, a flooded toilet.

3. Remove Endangered Items

Anything that's been contaminated by the sewage should be left to the professionals, but it's prudent to remove non-contaminated items from the area. If the water keeps leaking, it's liable to reach more of your property. Keep in mind that contaminated items might be restorable.

4. Inspect the Damage

The entire sewer cleanup process will go faster if you know what needs to be done. Without coming in contact with the sewage, try to see what damage has been caused. Make sure that restoration experts know your findings. If you can tell that something can't be restored and must be replaced, you'll be able to start that process immediately.

Sewage damage is never pretty, but it doesn't have to be debilitating. Stay attentive and know what steps to take. Once the sewer cleanup is over, you can know you did your best for the business.

If you experience a sewage backup at your commercial property, call the experts at SERVPRO of Greenville/Troy/Andalusia at 334-371-7378.

Winter Fire Prevention

12/14/2021 (Permalink)

It seems like every year, the holiday season approaches faster and faster—but that means the increased risk of house fires does, too. Our franchise has seen a dramatic increase recently in calls for house fire cleanup.

The leading cause of home fires is cooking regardless of the season, but the chances for heating and electrical-related fires always increases when the weather turns colder. Focusing on fire safety throughout your wintertime celebrations will ensure that fires are far less likely to get a chance to spark.

Tips for Fire Prevention Around the Holiday Season

Keep safe when cooking. Cooking is the top cause of house fires in every season, but during the winter, there are more large, family style meals and far more baking which causes the frequency of cooking related fires to increase. It is wise to always keep a fire extinguisher in the kitchen and be careful about utensils, potholders, dish towels and curtains being anywhere near the stove.

Heat the house with proper precautions. It is common to use space heaters throughout the winter season to knock the chill off, but it is important to be certain your model has safety features such as a tip over shutoff and overheating sensor. If you have a fireplace in the home, have your chimney inspected annually to reduce the risk of fire, and be sure to never leave a fire or a space heater unattended or going while you sleep.

Decorate with care. The decorations commonly associated with Christmas, such as trees and lights, present an electrical hazard if they are not installed correctly. Christmas tree fires due to electricity are extremely common, often as a result of the lights being plugged in improperly. Make sure to not overload outlets or power cables, and never use decorations with frayed wiring.

If you have fire damage at your home this holiday season, call the fire restoration professionals at SERVPRO of Greenville/Troy/Andalusia at (334) 371-7378.

Winter Weather Fire Safety

12/14/2021 (Permalink)

Winter weather isn’t a common occurrence in our area, but winter storms do happen from time to time. It is important to keep the following advice in mind before, during, and after a winter storm hits our area. These tips will help keep you and your family safe from a winter fire. 

• Test all smoke alarms. Do this at least once a month. This way you will know they are working. Install carbon monoxide alarms in your home. Test the alarms.
• Plan two ways out of the home in case of an emergency. Clear driveway and front walk of ice and snow. This will provide easy access to your home.
• Make sure your house number can be seen from the street. If you need help, firefighters will be able to find you.
• Be ready in case the power goes out. Have flashlights on hand. Also, have battery-powered lighting and fresh batteries. Never use candles.
• Stay aware of winter weather. Listen to the television or radio for updates. Watch for bulletins online.
• Check on neighbors. Check on others who may need help.
• Generators should be used outdoors. Keep them away from windows and doors. Do not run a generator inside your garage, even if the door is open.
• Stay away from downed wires. Report and downed wires to authorities. 
• Be ready if the heat stops working. Use extra layers of clothes and blankets to stay warm. If you use an emergency heat source, keep anything that can burn at least 3 feet away. 
• Turn portable heaters off when you leave the room. Turn them off when you go to bed. 

IMPORTANT REMINDER

There are more home fires in winter than in any other season. Half of all home heating fires happen in December, January, and February.

As you stay cozy and warm this winter season be fire smart! If you do suffer fire damage at your home, give the fire restoration professionals at SERVPRO of Greenville/Troy/Andalusia a call at (334) 371-7378.

Protect Your Home from Water Damage

12/13/2021 (Permalink)

You can protect your home from water damage in order to avoid costly insurance claims and ruined belongings. Follow these five steps to keep your house well-maintained in preparation for any event.

Locate Your Water Main

The best way to avoid water damage in your home is to locate your water main. If you can't locate the source of the water damage, turning off the water supply to your house will at least prevent more water from leaking in the meantime. 

Check Your Water Pressure

If the water going through your pipes is too highly pressured, it may cause the pipes or hoses to buckle under all of that weight. Contact a local plumber for a checkup of your residential water system to ensure it is holding the pressure it was designed for. You can also get a damage assessment from SERVPRO of Greenville/Troy/Andalusia if the water leak has already begun and you need additional assistance locating the source or repairing the damage. 

Maintain All Appliances

Broken appliances and poorly-maintained HVAC units are common reasons why there is water damage in your home. Invest in regular maintenance schedules so you can stay on top of your appliances. Make sure they still function properly. If you see the signs of disrepair, you can get in touch with a SERVPRO representative and schedule a water damage assessment.

Clean Your Gutters

Gutters should be cleaned 1-2 times per year to avoid too much blockage. Leaves, dirt, and other debris gathers in the gutters over time and can create cavities for water buildup after a downpour. It’s also important to double-check that your downspouts are facing away from the home so the water can freely escape outside of your house.

Watch Your Water Bill

Some water damage is subtle, and you may not realize that you have damage at all. This can happen when the location of the damage is somewhere such as a crawlspace or your backyard. Keep an eye on your water bill to see if your usage charges skyrocket from one month to the next for no reason. This can be a good indicator that water is leaking somewhere in your home. 

Call SERVPRO of Greenville/Troy/Andalusia at (334) 371-7378 at the first sign of water damage in your home. Our technicians offer full damage assessment and restorative solutions for issues big and small.

A Sump Pump Can Help Avoid a Flooded Basement

12/13/2021 (Permalink)

A sump pump can help remove any water that collects in your home’s basement. The sump pump will collect any water that makes its way inside from heavy rains or extra ground water. If the pump fails for whatever reason, any water that collects in the sump basin can eventually overflow into the basement and cause water damage.

Below are 6 tips to ensure that your sump pump is working properly.

1. Confirm the pump is working before a storm. Pour a bucket of water into your sump pump to activate the pump.

1. Clean the inside of your sump out. Some pumps that are not used regularly are more prone to developing sediment. If the lid of your sump pump does not cover the basin some objects may end up in some pump and cause a clog.

1. Install a battery backup system. Install a secondary pump that is battery operated. This is important in the instance of a power outage. The battery backup pump is going to drain the battery when the primary pump does not have electricity, also in the situation where your primary pump is not keeping up with the extra inflow of water.

1. Know what type of sump pump equipment you have. If your sump pump breaks or malfunction you know your model and serial number to quickly purchase any parts to fix your pump.

1. Know how your sump pump operates. Knowing the workings of the system and how it operates will help you troubleshoot and determine any malfunctions allowing you to save money. Also, knowing how it operates will prevent you from being taken advantage of by professionals.

1. Install an alarm system – Installing an alarm will let you know when your sump pump has stopped working.

It is important to either install a battery back-up or an alarm to your sump pump to prevent basement flooding. It will save you money in the long run.

If you experience a basement flooding from your sump pump, call the professional team at SERVPRO of Greenville/Troy/Andalusia at (334) 371-7378.

Your Dishwasher Can Cause Water Damage

12/10/2021 (Permalink)

The dishwasher is a modern amenity that’s included in almost every household kitchen nowadays. It takes out the stress and hassle of playing paper, rock, scissors to decide who’s turn it is to do the dishes. SERVPRO of Greenville/Troy/Andalusia has seen its fair share of homes dealing with water damage from this kitchen appliance. It can take homeowners on quite the whirlwind of emotions once they discover a pool of water collecting on the kitchen floor. Here are some tips for preventing water damage from your dishwasher in your home.

Dishwasher Door

The door itself may have loose hinges which could cause water to leak out. You may need to tighten the latch and hinge yourself with a screwdriver. If you’re having any issues, you can always call a professional plumber.

Rubber Seal

The rubber seal around the dishwasher door may have some wear and tear which will cause water to escape. To prevent this, make sure to routinely inspect the rubber seal and replace if needed.

Damaged Hoses

All dishwashers are equipped with two hoses that can be accessed by removing the bottom front access panel. Inspect the hoses for wear and tear. If you notice any moisture collecting in this area, you may need to replace the hoses.

These are the most common causes that homeowners face when they’re dealing with water damage in their kitchen caused by their dishwasher. If you find that a water leak has taken place in your kitchen, here are some steps to take:

1. Shut off the main water supply.
2. Shut off the electricity if need be, especially if water is pooling near outlets or electronic devices.
3. Call a plumber to resolve the dishwasher plumbing situation.
4. Once the plumbing issue is resolved, call SERVPRO of Greenville/Troy/Andalusia to notify them of your water damage. We will send our technicians out as quickly as we can.
5. While you’re waiting for SERVPRO to arrive, use towels to soak up as much standing water as you can. The longer you let the water sit, the more damage it can cause.
6. Once SERVPRO arrives, we’ll walk you through the process and begin drying out the area with our fans and dehumidifiers.

If you experience water damage caused by your dishwasher, call the water mitigation professionals at SERVPRO of Greenville/Troy/Andalusia at (334) 371-7378.

Water Damage Can Happen Fast

12/10/2021 (Permalink)

When it comes to water damage in your home, time is not on your side.  In most cases the longer the water remains an issue the more at risk your home is for water damage.  Water damage can turn into mold within a few days, especially in warm environments.  Water damage is much easier and less expensive to mitigate before mold starts to grow.

Within a few minutes to a few hours, the water damage starts to spread and can damage flooring, furniture, and other items near the water.  Flooring can start to warp and lift, cloth furniture absorbs the water making it hard to extract, wooden furniture begins to swell, leather fades and stains the flooring, and the moisture/humidity mixes with normal household odors and you now have a stinky house.

 The longer you leave the water damage untreated the more damage your home is at risk for.  Eventually, the flooring and subflooring will be so warped it will not be repairable, if the water is affecting your walls the paint can begin to blister and the drywall will mold, and if left long enough the structural wood will begin to swell, warp, and split apart.  

SERVPRO of Greenville/Troy/Andalusia has made its name by performing cleanup and restoration work after water damage. Using advanced extraction techniques, our technicians have the expertise, training, and certificates to help clear away water and mitigate loss. As part of a national franchise, we have access to national resources that ensure our technicians are equipped with the best possible equipment, including Injecta dry systems as well as truck-mounted extractors and desiccant humidifiers. If you notice or suspect water damage, call the water mitigation specialists at SERVPRO of Greenville/Troy/Andalusia at (334) 371-7378.